Shipping policy
At CELIMAIT, we are committed to providing a smooth, reliable, and convenient shopping experience. We offer free standard shipping on eligible U.S. orders, with no minimum purchase requirement.
Free Standard Shipping
Enjoy complimentary standard shipping on orders delivered within the United States. Any shipping options or applicable charges available for your order will be clearly shown during checkout before payment is completed.
Order Processing & Fulfillment
Orders are carefully prepared and fulfilled from our facility in Georgia, USA.
- Processing time: Most orders are processed within 1 business day.
- Handling time: Orders placed during business days are generally prepared for shipment the same or following business day.
- Delivery time: Standard U.S. delivery typically takes approximately 3–5 business days after the order has shipped.
Please keep in mind that delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.
Order Cut-Off Time
Our standard order processing cut-off time is 6:00 PM EST.
Orders submitted before the daily cut-off are generally processed within the current business cycle. Orders placed after the cut-off time may be processed on the next business day.
Orders placed on weekends or U.S. public holidays may be processed on the following business day.
Shipping Carriers
To provide dependable delivery across the United States, CELIMAIT may use established carriers based on the destination, package size, and shipping requirements.
- USPS
- UPS
- FedEx
The carrier selected for your order may vary and will be determined according to the most suitable shipping method available.
Order Tracking
Once your order has been dispatched, we will send a shipping confirmation email containing your tracking details.
Tracking information may take up to 24 hours to become active after the shipment is handed to the carrier. In some cases, additional time may be required for the carrier to scan and update the package status.
Delivery Delays
Although we work with reliable shipping providers, occasional delays may occur due to severe weather, carrier disruptions, holidays, incorrect delivery information, or other unforeseen circumstances.
If your package appears to be delayed, please review the tracking information first. Our customer support team can also assist with shipping-related questions.
Questions About Your Order?
Our customer support team is happy to help with questions regarding order processing, shipping, tracking, or delivery.
Email us at contact@celimait.com.
We aim to respond to customer inquiries as quickly as possible during our normal support hours.
Thank you for choosing CELIMAIT. We appreciate your trust and look forward to delivering a smooth shopping experience.